Shipping policy
Shipping Policy
Effective Date: 4/17/2026
Thank you for shopping with Desert Marigold Co. Every order means a great deal to our small business.
Processing Time
Orders are typically processed and shipped within 3–5 business days (excluding weekends and holidays).
Please allow additional processing time during new launches, restocks, holidays, or periods of high order volume.
Shipping Rates
We currently offer the following shipping options at checkout:
- Free standard shipping on orders over $70 (before taxes and after discounts, if applicable)
- Standard Shipping: $8.99
- Express Shipping: $15.99
Available shipping options and estimated delivery timeframes will be displayed at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear after shipment.
Delivery Times
Orders are typically processed within 3–5 business days before shipment.
Delivery estimates vary depending on destination and selected shipping method.
- Standard Shipping: delivery estimates provided at checkout
- Express Shipping: faster delivery estimates provided at checkout
Delivery timelines are estimates only and are not guaranteed.
Desert Marigold Co. is not responsible for delays caused by:
- Shipping carriers
- Weather
- Postal service disruptions
- Incorrect shipping addresses entered at checkout
- Other circumstances outside our control
Incorrect Shipping Addresses
Please review your shipping information carefully before placing your order.
If an incorrect address is entered by the customer, we cannot guarantee replacement or reimbursement once the package has shipped.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please first contact the shipping carrier using your tracking information.
If you need additional assistance, please contact us at:
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at:
Please include:
- Your order number
- Photos of the item
- Photos of the packaging (if applicable)
We will review and work to resolve the issue.
Returned Packages
If a package is returned to us due to:
- Incorrect address entered by customer
- Failed delivery attempts
- Unclaimed package
The customer may be responsible for additional shipping charges to reship the order.
Contact
Questions regarding shipping may be directed to:
Desert Marigold Company LLC
Email: desertmarigold.shop@gmail.com
Final Note
By placing an order with Desert Marigold Co, you acknowledge and agree to this Shipping Policy